All Transactions on this site are processed in New Zealand Dollars (NZD).
We have a page dedicated to our Shipping Policy. Please go to our delivery page for full details.
Customer Service Policy
Cheap Sheds is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. We have a preference that only the top quality Australian and American Made items are supplied by us.
Why Collect Your information
We may collect your information for a number of reasons including to:
* Deliver products or services
* Complete transactions with you or on your behalf
* Improve our service
* Administering your account
* Servicing our relationship with you
* Protect against fraud or theft
* Provide offers that may be of interest or benefit to you.
From time to time, we may also use your personal information to send you targeted news, offers and promotions of our products and services. If you do not wish to receive these communications you can opt-out by contacting us.
If you do not wish to provide us with personal information, we may be unable to properly provide you with the products, services, information and/or warranties that you require.
How To Unsubscribe From Emails
You can choose to unsubscribe from our email Newsletters service by clicking the “Unsubscribe” link in any Cheap Sheds email Newsletter. There is no fee for this.
How Information Is Collected
The personal information we collect is in most cases supplied directly by you when you give us your details, place an order, seek a refund, open an account or provide feedback to us on our website or through other contact methods.
What Information is Collected
We may collect the following information:
* Contact information including email address
* Demographic information such as postcode, preferences and interests
* Other information relevant to customer surveys and / or offers
We only use your personal information for limited purposes.
How Cookies Work
A cookie is a small piece of text sent from a web server to your computer, and is used to identify you only by a random number. This information does not personally identify you, but it does tell us that your computer has visited our site, what areas of the website have been browsed and may allow auto-login when you next visit our site.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
When purchasing from eGardenSheds, your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre on email@example.com
We will be collecting names, address, email and phone numbers for all customers. All customer contact details will be kept securely in our database. We do not sell or disclose this information to any other person. We do not store or keep any credit card details.
Personal Information may be sent outside New Zealand for business processes only.
Returns and Refund
If you made a wrong selection, that’s okay, you can send the item back to us in its original condition and packaging within 7 days of receiving the item and we’ll change it for you. The freight charges will need to be covered by the customer. 25% (of the purchase price) restocking fee may apply. If you changed your mind and don’t want the item, that’s okay too. Please send the item back to us in its original condition and packaging and we’ll refund your purchase price. The freight charges will need to be covered by the customer. 25% (of the purchase price) restocking fee may apply.
We will refund the funds to you within 1 week of us receiving the item returned in a satisfactory manner. The refund will be credited to your credit card in the same manner as payment was made. We will notify you personally by email once the refund has been completed.
Third Party Contractors
We may, from time to time, engage third party contractors to carry out work for us. Third party contractors are prohibited from using collected personal information about you, except for the specific purpose for which that personal information has been supplied by us to the contractor.
Disclosures Overseas or Cross Border
Some of our third party contractors and service providers may perform certain services overseas and as a result your personal information may be disclosed to a recipient in a foreign country.
For example, we may use a server hosted overseas to store data including your personal information or send emails to our customers. Under privacy laws, we must take reasonable steps, in the circumstances, before personal information is disclosed to an overseas recipient to ensure that the overseas recipient does not breach privacy laws in relation to that information.
This obligation does not apply if you consent to the disclosure of your personal information to an overseas recipient.
By supplying personal information to us, you consent to the disclosure of your personal information to an overseas recipient and agree this obligation does not apply.